About Us

Welcome to Pet Concept.

I am Robin, the owner and Founder. My journey began 9 years ago when I opened a highly successful doggy daycare business. Following the success of the daycare, I then launched an events business which focused specifically on the pet industry.

My journey has been anything but a straight road, however in the process I have learned so much about the industry and what is required to run a successful pet business. I have also learned the mindset needed to take on the every day challenges and enjoy the process. Being able to enjoy everyday and use the obstacles as a learning opportunity is the ultimate goal.

Pet Concept was born to allow me and my team to impart wisdom and help fellow entrepaneurs really enjoy what it means to be self-employed. Not only this but the most effective ways to make your business profitable.

Throughout the years I have wasted thousands upon thousands of pounds on products and processes that simply didn’t work. Until now, there was no blueprint for a successful business.

My aim is to help you and your team nurture your business from start to finish. To help you increase your profits and avoid the mistakes so many of us make without guidance and knowledge. With an extensive team of professionals, we are on hand to ensure we can assist with every area of owning a business. Our services have been designed to be bespoke so you can tailor this to your own requirements.

I am hugely excited to be part of Pet Concept. As a pet behaviourist, I understand how overwhelming it can be for the industry to get it right. There is an abundance of information available however very little is specific to businesses and their teams. I hope with my expertise I can help guide you to providing a safe and educational service for your customers.

Jim Gillies – Pet Concept Behaviourist and Training Specialist

I am thrilled to be launching Pet Concept. It is my mission to help make pet businesses successful. This has been my calling for quite sometime and coming from the industry I know there is a gap in the market and I endeavour to help. Often business owners simply need someone to listen to them and mentor them back on track. This service will offer everything you need to have a successful business. Thank you for entrusting me with yours.

Robin Chalmers – Pet Concept Founder

I have been in the engineering industry for over 20 years and I am proud to be entering the ever growing pet industry. The designs of Pet Concept are considered and practical. Every details has been thought out to guarantee the products and their longevity. The fabrication process is inspired and bold. I look forward to working with you.

Ingram Noble – Engineering Specialist